Thank you for shopping with Tessa Nest. We are committed to delivering your orders safely and promptly. Please review our shipping policy below.
1. Delivery Timeframe
Orders are typically processed and delivered within 1–3 days from the time of confirmation. Delivery times may vary based on location and availability but we aim to ensure quick and reliable service.
2. Shipping Charges
Shipping fees, if applicable, will be clearly stated during checkout. We strive to keep delivery charges minimal and transparent.
3. Payment Method
We currently offer cash on delivery as our only mode of payment. Please ensure someone is available at the delivery address to receive and pay for the order.
4. Delivery Attempts
Our delivery partner will make up to two attempts to deliver your order. If delivery is unsuccessful after both attempts, the order may be canceled.
5. Damaged Packages
If your package arrives visibly damaged, please do not accept it and contact us immediately. If you have already accepted the package and notice any issues, kindly email us at [email protected] within 1–3 days of receiving the item.
6. Contact Us
For any questions related to shipping, please reach out to us at [email protected].